Return & Replacement Policy

Digital Goods

(Ebooks, PDF’s, Digital courses, subscriptions or test series)

Digital goods once ordered cannot be refunded.

Physical Goods

(Books, Notes, study material, other physical items)

There will be a return & replacement policy for physical goods within 3 days of being received by you under the following conditions :

You are eligible for return & replacement:

  • You received a faulty/defective item i.e pages torn etc.
  • Missing Pages: For handwritten notes, we ensure that as far as possible only notes with no or minimum missing pages are made available to you. You are assured that no pages will be missing compared to the pages of the original handwritten notes. Read here why some pages may be missing in handwritten notes.
  • The item is different from description on the website or of the wrong brand.

You are not eligible for return & replacement:

  • Items that have been worn/washed/soiled or used by you
  • Items which were sold as combos/sets, are not eligible for return/replacement as individual items

Terms & Conditions

  • Items must be in their original condition
  • Only unused, unaltered, unsoiled items  will be accepted
  • Brand packaging should be intact
  • If the item value is less than Rs. 1000, amount will be refunded in form of Flavido vouchers which can be used in parts or fully in the next 1 year
  • Replacements will be made on the basis availability of that item on the website